Customer Service Live and In Person for Dog wheelchairs

Golden Retriever  and Whippet get dog wheelchairs

Golden Holly shows off her dog wheelchair to Baxter, a whippet, and his family

This Saturday, we had seven appointments between 9 AM and noon for cart upgrades, measurements and fittings.    It was a wonderful time for everyone,  humans and dogs, to meet and share their stories and successes.

Betsy the corgi has degenerative myelopathy and came for a neutral balance upgrade, as she’s developed a gimp in one of her front legs due to the loss of a toenail.  At 13 years of age, she wanted to make her feel weightless on her body even though the DM has only affected her rear legs at this point.

Baxter shows off his gear.

 

Baxter, the whippet, has had his wheels for 2 years and wasting from his debililitating neuro-muscular disease.  But he loves his wheels and his high-stepping, high energy personality just won’t quit.  We retro-fitted his cart with a variable axle upgrade so that his mom can fine-tune the balance of his cart to match his varying strength levels.   We loved how Tracey, his mom, has pimped out his cart with sheepskin saddle covers to protect his boney butt, and hot hubcaps on his wheels with his name “Baxter – Wag and Roll”.

The fitting we were most anxious about was Caz, the Giant Mastiff, who came for his front wheel cart fitting.  Caz had a front leg amputation and was getting his owners trained to wait on him hand and foot, since it was such a great effort to get up and go on his own.  Caz is a typical mush-pot mastiff, more interested in having his belly rubbed than anything else, so he was less than thrilled with having to make use of his wheels.  It took only a little convincing though, once we got him in and up, and he began to remember how nice it is to walk on his own again without pain running through his elbow.

Caz, a giant mastiff amputee, in a front wheel cart by Eddie's Wheels

Caz looks to his mom for sympathy, while Willa, the chi-weiner tells him to get rolling.

Chih shows giant dog how to roll a front wheel cart

Willa shows Caz how it's done

This is when it’s nice to put our dogs to work.  Willa, our chi-weiner born without any forelimbs, was all about showing off her driving skills to Caz.  She makes it all look so easy, and Caz was willing to follow her lead out to the car to take his wheels home.

Once he’s at home, with his own pack to keep up with, we’re sure he’ll find the motivation to master driving his dog wheelchair.

Lucky the chihuahua with spina bifida, came to be measured for a dog wheelchair

Holly, the Golden with a brain tumor, loves her dog wheelchair

Holly, the Golden, is all smiles in her dog wheelchair

Lucky, the chihuahua, born with spina bifida came to be measured, at the same time as Holly, the Golden showed up to pick up her cart.  Holly enjoyed visiting all the other dogs who were hanging out – Baxter, Webster,  Willa, and Joseph.  Joseph, the pug rolled in on a rolling luggage cart, to be measured for a four-wheeled walker to compensate for all-fourlimb weakness.  Joseph is a therapy dog in Boston, and we need to him visiting  people in hospitals and nursing homes.

Joseph, the pug, waits on his rolling cart

Joseph, the pug, waits on his rolling cart to be measured for his dog wheelchair

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5 Responses to Customer Service Live and In Person for Dog wheelchairs

  1. Tracey and Baxter April 3, 2011 at 4:43 pm #

    We had such a wonderful day at Eddie’s! Seeing Caz take off for the first time, watching Holly show off her wheels with her tail wagging, meeting Joseph and his family and hanging out with Sweet Pea, Willa, Webster and the Eddie’s Wheels team! Thank you for upgrading Baxter’s cart, he already put a few miles on it with a visit to the Bridge of Flowers, a trip to Salmon Falls and a hike up to the Poet’s Seat Tower! He was back to his normal self with no issues walking now that his cart is upgraded! A million thanks for all you have done for us and for sharing such a wonderful morning with us!

    • Lorraine May 4, 2011 at 10:48 am #

      The forum is a brighter place thakns to your posts. Thanks!

  2. Kathy (& Zoe) April 5, 2011 at 5:30 am #

    Great videos, looks like you all had an awesome Saturday!

    Tracey, I loved seeing Baxter’s pimped out cart, great job!

  3. wheelchairs April 14, 2011 at 5:06 am #

    It was a awe-inspiring post and it has a significant meaning and thanks for sharing the information.Would love to read your next post too……
    Thanks
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  4. Crissy May 3, 2011 at 8:11 pm #

    Thkans for sharing. Always good to find a real expert.

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