Why buy an Eddie's Wheels?

"Thanks to you.. our beloved seven-year-old Shelby is walking on his two front legs, and a pair of Eddie's Wheels, strutting through the woods of our rural neighborhood, and sometimes racing along our road when he spies a deer. Shelby was struck by a "missile disc" .. rendering him paraplegic.. Shelby took physical therapy three times a week from a wonderful rehab center.. One of the ways they tried to help us was to test out, free of charge, a Walkin' Wheels cart they had received from the manufacturer. Shelby struggled for three weeks to pull the Walkin Wheels cart over our terrain. And ultimately, he pretty much gave up. As my wife and I searched the web, we noticed that the dogs who were by far the most free-wheeling had Eddie's Wheels. (YouTube showed what worked and what didn't.) When we took Shelby, with our "loaner" Walkin' Wheels to the NC State Vet School, they were more than chagrined by noticing the terrible results--that using the Walkin' Wheels forced our Shelby to pull the wheels like a horse pulls a cart. Shelby was clearly miserable in the Walkin' Wheels cart. In discussions with the experts at the NC State Vet Hospital, we discovered that they had the best luck with Eddie's Wheels. And it made all the difference. Using Eddie's wheels, Shelby now will walk more than half a mile through our wooded trails, and prance at a good clip down our rural roads."

-Rob, owner of "Shelby"

"..it has to be said the wheels are fantastic and our girl gets great speed out of them. The wheels are still as strong and sturdy as when they first arrived, Teal has lost loads of weight and is still able to whizz around every day. She is getting really well known here and people have stopped their cars to talk about her and her wheels.."

-Jo from the UK, owner of "Teal"

"As we had a unfortunate experience with another brand of cart we were worried that Johann would be apprehensive with this one. That proved not to be true, he took to this immediately. The stability is wonderful and the fact that Susan can get him in by herself is an added plus.. Thank you for a remarkable cart, Eddie your engineering is beyond words."

-Jack and Susan, owners of "Johann," a 135lb German Shepherd

"..Eddie's Wheels are wonderful. Lightweight, compact and easy to adjust, they are a breeze to place the dog into.. I have no hesitation in recommending Eddies Wheels as the best on the market.."

-James Colla

"We purchased his first cart 2 years ago. He enjoyed the freedom.. But, it was hard to get him in and out and was way too big for indoor use.. I became quite adept at repairing it with a drill, superglue, nut & bolts, etc... It was obvious that it was not going to last much longer. I researched all carts and was impressed by the design on Eddie's Wheels. After multiple measurements we ordered the cart. WOW, Roux loves this cart, he is faster, more nimble and can come inside! Putting him in and out of the cart is a breeze and the design for adjustments is brilliant. The design is so sleek that he looks more like our old Roux (not robo-dog)."

-Craig & Leigh Thompson

Designed by a mechanical engineer in collaboration with veterinarians, Eddie’s Wheels are accepted as the best engineered and constructed mobility cart on the market.
Preferred by leading veterinary rehab specialists, such as Dr. Laurie McCauley (TOPS vet rehab), Amy Kramer (California Animal Rehab), Dr. Jason Berg (Animal Specialty Center) and Animal Rehab and Wellness.
We test our products on animals - including our own two disabled dogs. Over the past 20 years, Ed and Leslie Grinnell have been caregivers for four disabled dogs, including a Doberman with wobblers, a dachshund with IVDD, an abused pit bull and one three-legged cat. We routinely meet, measure, and put dozens of pets in their carts at our facilities every month.
Only Eddie’s Wheels cart are entirely custom-built to address your pet’s abilities and disabilities – giving your pet the support it needs to rehabilitate and maintain a good quality of life.
We will design and engineer the balance of the cart to compensate for any issues that might interfere with your pet’s ability to successfully use a mobility cart – such as forelimb weakness, arthritis, congenital malformations etc.
Thinking about a Walkin' Wheel? Visit this blog for a technical comparison.

What are the advantages of your padded, welded saddle over the “soft” saddle carts?

Our welded padded saddle, designed specifically to each pets’ measurements, supports the pet on the pelvis, allowing the pets’ legs to move freely without chafing and rubbing on the soft tissue of the groin.
While the height of saddle is adjustable in order to achieve maximum comfort, once the correct height adjustment is made, the cart never needs to be adjusted again, as long as it is properly maintained and tightened.
Soft saddles are made of neoprene, a non-breathable fabric used to make wetsuits. Neoprene stretches, resulting in making frequent adjustments to maintain the proper elevation and posture.
Soft saddles capture urine, particularly in female dogs, resulting in urine burn and chafing.
A soft saddle can constrict the soft tissue, resulting in edema and swelling in the muscle tissue. This can be a problem particularly in dogs who are rehabilitating and gaining muscle mass.
Soft Ring saddles are generic, are not welded in the center, and do not provide consistent support on the pelvic floor.

An Eddie's Wheels saddle

A generic "soft saddle"

Other carts take only a few days to be shipped, while an Eddie’s takes two weeks. Why is an Eddie’s worth waiting for?

Eddie’s Wheels carts are warranteed for the life of your pet – that means that any repairs to the padding, any breakage due to normal wear and tear are covered by warranty. That’s how well made our carts are. In an average year, we make less than a dozen warranty repairs to existing carts. Many of our carts have been in service with no repairs for many years, such as our own dachshund, Daisy, who has been using the same cart for over 8 years.
Our standard cart can be upgraded to accommodate a pet’s changing needs. If your pet has degenerative myelopathy that weakens the front legs, a counterbalance upgrade to the cart can give your pet many more months of quality time. Detachable “training wheels” can be added to make any cart a four wheel cart.
Conversely, if your pet is rehabilitating from an injury, the cart can be used for rehabilitation. Read about our variable axle carts and read Vee, the goat’s story.
Other carts are shipped as kits – Eddie’s Wheels are shipped fully assembled to your pet’s specifications.

I’m worried about taking accurate measurements. What if I measure badly? Other carts are adjustable and don’t require me to take accurate measurements.

"One Size fits all" Adjustable carts adjust in pre-determined increments. Our carts are adjustable for height and length to whatever fraction or dimension works best for your dog. Your cart will come with an Allen key to make adjustments – simply loosen a couple of set screws on the blocks and the frame slides to the desired length or height.
Our experienced sales crew will not accept measurements that are not within the acceptable proportions we expect. We have years of experience in measuring and fitting pets in wheels, and understand the standard proportions common to most animals.
Digital photos of your pet in a standing position, with a ruler for reference, allow us to double check your pet’s measurements.

Other cart companies offer refunds – yours are not refundable. Why?

Because Eddie’s Wheels really are custom built to your pet’s body and unique disabilities, we cannot easily recycle returned carts and sell them as new carts. Other companies’ carts are assemblies that can be taken apart and reworked for another order.
We offer a high degree of customer satisfaction. If your pet is having difficulty using an Eddie’s Wheels cart, there is usually a good reason and we will work with you to make the cart acceptable to your pet.
Eddie's Wheels carts are guaranteed for the life of your pet
If your pet is too old, infirm or lacking in motivation to use wheels, this is something that should be considered before making an order.
We’ll help you recycle your cart – see our used cart page.

What if I have problems with the cart or my pet?

Contact us by phone 888-211-2700 or by email: leslie@eddieswheels.com and we’ll help you problem solve
If you can send us digital photos or post a short video on www.youtube.com, we can assess how well the cart is fitting and if it’s adjusted properly
We want the cart to be a success for both you and your dog. We’ve lived with disabled pets in carts for over 20 years, and are happy to be your mentors in working with a disabled pet. Our customer service team answers the phone from 8 AM to 6 PM, Monday through Friday. We’re here to help!