Dog Wheelchairs Center Website Beware

We wonder how many folks visiting www.dogwheelchairscenter.com are confused by the images of different kinds of dog wheelchairs on this website.  The masthead photo of the German Shepard on the beach is Skippy – one of our clients from 2002, was swiped off Google cached images and is being used without our permission.

There are photos of K9  Carts, Doggonwheels and carts with Walkinwheel saddles and Doggon-style frames.  A phone call brings you to a person who has no knowledge of  dog wheelchairs, if she answers the phone.

The owner of this website, Sylvan Enterprises, also sells derma-brasion products, metal detectors and body armor on E-bay.  Don’t be fooled by this website – they are not selling Eddie’s Wheels wheelchairs, despite the images of our cart on their website masthead.    We are not sure what their product actually looks like, but we question the ethics of anyone who would knowingly create a false impression of what it is they are selling by posting a photo of one of our products.   This is a case of copyright infringement.

Update:

Since I wrote this blog, Sylvan Newby has removed this image of an Eddie’s Wheels cart from his website.  We now see that he is marketing his services as an SEO – that’s a search engine optimizer – that means that Sylvan Enterprises is really nothing more than a marketing company.  We doubt that anyone associated with this company knows much about disabled animals or mobility carts.  We recommend that anyone doing business with them call their customer service number and demand to speak to a knowledgable person about their product and services before purchasing anything online.

7 Responses to Dog Wheelchairs Center Website Beware

  1. Dr. Lincoln Parkes January 25, 2011 at 11:49 pm #

    Why don’t you just file a copyright complaint with GoDaddy.com? K-9 Cart Co East asked them to remove our copyrighted content from this website, and you will see that there are no longer any K-9 Cart dog wheelchairs on the website. We also are appalled by sites such as this claiming to have a veterinary approval or blogs stating that they got their dog “Eddie” a wheelchair in Grinell, CA. But what can one do? Dr. Parkes

    • leslie January 27, 2011 at 6:07 pm #

      Thanks for this advice..

  2. Jason March 17, 2011 at 6:19 pm #

    I ordered a product from their website before I came to this site. I did receive what I ordered, but it clearly was not what was advertised. I needed a rear harness that would fit my Great Dane. I ordered a XL harness advertised for dogs up to 175 lbs. The harness did not arrive in the mail until I sent an email complaining about about the problem. When it finally arrived, the harness was entirely too small. They do see to be working with me to get the problem resolved though. We will see what happens.

  3. leslie March 17, 2011 at 8:39 pm #

    At Eddie’s Wheels, we have three people on phones at all times. When ordering a product online, always call the customer service number. If no one answers or returns your call, beware!There are lots of scammers out there in cyberspace.

  4. wheelchairs May 25, 2011 at 3:49 am #

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  5. CATHY May 17, 2012 at 11:08 am #

    I ORDERED A WHEELCHAIR FOR MY DOG IT DIDNT FIT AND NOW IM HAVING A HARD TIME RETURNING IT. THEY TELL ME EMAIL THIS ONE FOR SHIPPING LABELS BUT ITS BEEN A MONTH AND I HAVENT RECEIVED ANYTHING TO RETURN IT DONT ANSWER EMAILS OR PHONES

    • leslie May 17, 2012 at 2:45 pm #

      We’ve heard this complaint before about this guy. Newby Enterprises is located in Hilton Head, SC. Complain to the attorney general or consumer affairs division there. Also put a rip-off report online.

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